SUPPORTED LIVING
Referral & Assessment Process
making areferral
We operate a structured referral and assessment pathway to ensure service suitability, safety, and clarity before support begins. This ensures each placement is appropriate and properly planned.
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We accept referrals from:
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Local authorities
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Social workers
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Leaving care teams
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Adult social care teams
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Housing or commissioning teams
Information required when making a referral
For a quick and appropriate response to your referral, please include critical information such as:
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a risk assessment
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support needs summary
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placement objectives
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funding confirmation.
This will allow us to tailor our services to your specific situation.
our Referral Process Simplified
01
Submit referral information by email
Referrals may be received from local authorities, case managers, health professionals, families, or self-referrals. We gather initial information regarding needs, risks, goals, and support requirements.
02
We review within 24–48 hours
Submit referral information by email
We review available assessments, care plans, risk records, and professional reports. Where necessary, we request further documentation to ensure informed decision-making.
03
Risk and compatibility assessment completed
Submit referral information by email
We conduct an assessment meeting with the individual and relevant stakeholders. This may include family members, social workers, therapists, or advocates. We evaluate needs, compatibility, risks, and outcome goals.
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A formal suitability decision is made based on needs, risks, staffing capability, and environment fit. Where we cannot safely meet needs, we are transparent and decline the placement.
04
Placement decision confirmed
Submit referral information by email
If accepted, we develop a detailed support plan and transition schedule. This includes risk controls, staffing levels, routines, and outcome targets. Transition is paced and structured to reduce anxiety and risk.